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Beware Frauds of Hearing Aids

Ordering Hearing Aids by Mail or by Internet


Rechargeable hearing aid


If someone has reached out to you — and not the other way around — you should be alarmed because they do not know you or care about you. Instead, they’re only trying to sell you something. You’re nothing more than a rupees sign to them.


A hearing aid is not something to be bought and shipped through the mail, shopping store, or internet. All ears are different, so there can be no one-size-fits-all hearing aid. Besides, how can you trust a hearing professional that you can’t even talk to in person? How can they possibly know what’s best for your ears? And are they even a real Audiologist? What if you need special hearing aids, like hearing aids for musicians or custom swimming molds?


Buying and picking up your hearing aids in person gives your local audiologist a chance to test and make adjustments. This is something a professional should do – it’s a complex process, and not a good fit for a do-it-yourself kit.


There are plenty of things that are fine to purchase by mail or the Internet, but hearing aids are not one of them, so avoid these direct sales techniques. It’s best to have a complete audiological examination prior to purchasing any type of hearing assistive technologies.


Accepting the Hearing Aids on a Short Trial Period


Some pushy salespeople out there will give you a handful of minutes to make a decision on a hearing aid. Some will give you three days – though they may charge you more for that “extra” time to make a decision.


Three days isn’t close to enough time to make an informed decision. Unless you can spend adequate time in all the places your life takes you in those short windows, you won’t really get a sense of how well they will work for you over time.


You’ll definitely want a demo while you’re in the store or the clinic where you will buy your hearing aids – then you’ll need more time. Remember, you don’t have to commit to the hearing aids if they don’t feel right to begin with.


You’ll want at least 15 days to try out the hearing aids. That’s enough time to live in them and even forget you’re wearing them. Longer trial periods are even better. Up to 30 days is not uncommon, and you should certainly opt for that length if you can.


Crazy Marketing or Unreasonable Sounding Hearing Aid Offers


There’s nothing inherently wrong with saving money, but be smart. You don’t just want the best price. You want the optimal hearing solution for your ears. It’s not worth the savings if the hearing aids you end up with are not right for you.


Unreasonable offers may sound simple and reasonable enough, not unlike offers you’d see for everyday products. This can include things like:


  • Buy one pair, get one pair free!

  • Free magazine subscription with purchase!

  • Purchase today and get a free VISA or Starbucks gift card!

  • Buy now and pay 90% less than retail!

  • Buy today, pay later when you sign up for our credit card!


Value for money

These are normal for groceries, small gifts, etc., but hearing aids are uncommon items, and shouldn’t be treated the same way. If you see offers like these, you can assume they are hearing aid scams, and you should avoid them. Remember, making the wrong choice just for a giveaway or steep discount can drastically reduce your quality of life for as long as you use those hearing aids.